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Enrolment Student Guide
Refunds
If a course is cancelled by the college or if you miss out on a course because the course is full, you will be offered an alternative course, the same course in the following term or a full refund.
No other refunds will be given.
THE COLLEGE CANNOT ACCEPT RESPONSIBILITY FOR CHANGES IN PERSONAL AND WORK CIRCUMSTANCES.
The College does not accept ‘conditional enrolments’ and will deal with the enrolled participant only.
A NO REFUND policy applies to all online learning courses once you have been issued with your user name and passwords, whether you have accessed the system or not.
Transfers
Transfers from one term to another are possible but not automatic upon written application to the College, and are subject to an administration fee ($11 incl GST).
Course Quality & Suitability
The College is confident that you will be pleased with your course and that it will be true to advertised title and description. Tutors are carefully selected, trained, skilled and suitably qualified and aware of the needs of participants.
If there is a problem with your course you should raise it with the Tutor and/or Co-ordinator in the first instance. Experience is that most problems can be "fixed" in this way.
If after raising your problem with the Tutor and/or Co-ordinator your problem is not solved, or if you do not feel comfortable doing so, then call the College office and discuss the matter with our friendly staff who can advise you and take steps to address the issue.
Fees
Fees for each course accompany course details. Fees cover only tuition and course notes where appropriate. Any materials required are an additional cost. All course fees on this site include GST except where indicated by “GST Free”.
Membership
Membership is $5.50 (including GST) per year. Your membership entitles you to a brochure sent to your postal address each term. Membership also gives you the right to vote in College Council elections.
Memberships can be commenced at any time. Just fill in the membership section on your enrolment form and add the $5.50 to your total due.
Certificates
Certificates are issued at the request and discretion of the tutor and are subject to attendance (7 of 8 sessions or equivalent) and participation requirements.
A $5.50 (incl GST) fee is charged for replacement certificates; $11 (incl GST) if the course was completed more than 12 months ago.
Course Changes
If the College has to change the way a course is delivered (due to tutor illness, for example), the new arrangements will be negotiated.
The people in the course, the tutor and a College Co-ordinator shall take part in the negotiations in order to reach arrangements acceptable to all concerned.
Course Attendance
Children, relatives and friends are unable to be accommodated on College venues or in classrooms while participants are attending courses.
No smoking on school grounds.
Please switch off mobile phones while attending your course.
Receipts / Confirmation
A receipt/confirmation will be posted or emailed to you within three working days from the receipt of your enrolment.
If you have provided the College with your email address, you will receive confirmation by email only.
If you do not receive this confirmation within 3 or 4 days please contact the College office.
Final confirmation is your responsibility.
Duplicate receipts/confirmations are not issued.
Enrol now and avoid disappointment
Enrol early and avoid disappointment. Course numbers are limited and cannot be exceeded.
All participants must be pre-registered before attending their selected course. Enrolments received after the Wednesday before term starts will be accepted subject to course availability. Registrations must be received at the College office by close of business, Friday before term starts.
Enrolments for Weekend courses or courses starting later in the term should be received at least one week before advertised start date.
Protecting your privacy
Information concerning participants, including information submitted on the enrolment form will be used by Hawkesbury Community College or other authorised organisations for the purposes of general participant administration, communication, state and national reporting, program monitoring and evaluation.
The information may be disclosed to the National Centre for Vocational Education and Research (NCVER). The provision of this information is necessary for both enrolment and re-enrolment. Information provided will be held securely and disposed of securely when no longer needed. You may access your personal information by emailing the College office on .
Please click here to go back to the enrolment process.
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